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Naperbrook Dentistry

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Naperbrook Dentistry
Naperbrook Dentistry
(39 Reviews)
> Get Phone Number & Directions
1304 Macom Drive Naperville, IL 60564
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this dentist allow you to regularly rinse your mouth during your procedure?
Definitely not, I almost choked
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
November 16, 2011
They were absolutely amazing and make others in the same field look like beginners. They have a very good professional reputation. I know that I'm under the care of an expert. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic.
Ended up having 2 root canals performed; job was so well done that I did not need any pain medication (okay, just aspirin) afterwards. Look & feel great.
by Tony V
November 09, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
November 06, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
September 22, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
September 21, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
by tom
September 21, 2011
Did this dentist answer all of your questions?
Some were answered
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider give unbiased advice?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 12, 2011
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
September 05, 2011
I was confident that they were using the latest treatment methods. They gave me sufficient information to make a decision about my treatment plan. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Nikki
July 29, 2011
Was this dentist friendly?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 25, 2011
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Map and Directions
1304 Macom Drive, Naperville, IL 60564