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Naperbrook Dentistry

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Naperbrook Dentistry
Naperbrook Dentistry
(39 Reviews)
> Get Phone Number & Directions
1304 Macom Drive Naperville, IL 60564
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Painless dentistry where the dentist is continually checking to make sure that you are not in pain. Does an excellent role as a great place to go to whenever you are having problems or need to have your teeth cleaned by very proficient dental hygienists.
by JMS xxx.xxx.115.0
December 21, 2016
Dr Ojjeh is very friendly and a good listener. I recommend him for anyone who wants to preserve their smile with up to date techniques.
by Terry xxx.xxx.201.49
December 25, 2015
Great service and very cost effective,
by J K xxx.xxx.12.126
May 05, 2015
The office staff is not the warmest, but Dr. Chunprapaph himself did a nice job on my 9 year old. HOWEVER - their billing department is attempting to scam customers and insurance companies. I was told I did not have coverage for the procedure needed when sitting in the office, so I paid over $300 out of my own pocket. Contacted insurance the following day to discover I have FULL COVERAGE for the procedure! Contacted office to share info & was told I was wrong. Mike Paxton in the billing department refused to file a claim with my insurance company while speaking directly to them on the phone while I was also on hold with insurance company. Insurance company returned to me & informed me that they were taking this for review because of these poor practices. I am awaiting a check of my refund from dental office, but this required about 6 hours of my time making calls and FIGHTING with Mike in their billing department. Don't you think if the insurance company is TELLING the office there is coverage they would believe them? DO NOT go here. They are lacking moral standards! I am only giving them a 1 star rating for the dentist himself plus I have to rate to leave a review.
by Nikki xxx.xxx.33.53
July 30, 2014
Does this provider take that extra step to make you feel special?
Not really
Were the waiting room chairs comfortable at this dentist's office?
They were average
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this dentist's staff friendly?
Not Really
by Anonymous xxx.xxx.201.7
March 26, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did your teeth cleaning feel rushed?
No
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.231.109
July 10, 2013
Was this provider's staff friendly?
Friendly Enough
Did this provider listen to your input and concerns?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this dentist's office?
They were average
Was this dentist's staff friendly?
Yes
by Anonymous xxx.xxx.86.230
October 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.160.214
September 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.99.123
August 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.144.39
August 01, 2012
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Map and Directions
1304 Macom Drive, Naperville, IL 60564