Ibrahim Massoud & Refaat Hassan, DDS

Ibrahim Massoud  & Refaat Hassan, DDS
Southern View Dental Group DDS 2743 South 6th Street Springfield, IL 62703
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Very nice. Does complete exam and explains everything in detail
by Jeanie G xxx.xxx.210.173
May 02, 2018
front desk and employees went out of their way to make me and my kids feel comfortable in the office. we are always met with a smiling face and treated very well.
by chris xxx.xxx.72.89
September 29, 2015
Their exam room was a little too loud. The volume on the tvs needed turned way down. I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I've been places before where they were dismissive and impatient, so I was nervous that I would encounter that here as well. Instead, they were very thorough and investigative the entire time. They never left me for an extended period of time and I never felt ignored. They never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by annita nubbins xxx.xxx.39.246
March 15, 2013
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Was this provider's office too cold?
Yes, I was freezing
by Anonymous xxx.xxx.228.142
January 11, 2013
Are you going to visit this provider again?
Without a doubt!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you and your circumstances at every appointment?
Yes
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.229.129
October 15, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.137.55
September 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by mikaesia xxx.xxx.217.193
May 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.244.231
March 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.78.193
February 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.218.180
February 04, 2012
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