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Stephen Damm, MD

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Stephen Damm, MD
(77 Reviews)
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9811 Mallard Dr Ste 202 Laurel, MD 20708
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Consumer Feedback

(77 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
January 06, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by sharon conway
December 18, 2011
it was and enjoyable experience. he gave great samples
by barber
December 15, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
December 14, 2011
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office clean?
Yes everything was neat and sterile
Are you going to visit this provider again?
Without a doubt!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 13, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I was pleased to see that their equipment looked new and well taken care of. It really put me at ease to see that nothing was old or falling apart. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Julia
December 12, 2011
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous
November 30, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I was left in the appointment room by myself, but they eventually returned. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. The doctor and staff really went out of their way to make me feel welcome. They were so friendly!
by Mark Damico
November 07, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 03, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
by Anonymous
November 01, 2011
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Map and Directions
9811 Mallard Dr Ste 202, Laurel, MD 20708