Oral & Facial Surgery Associates

Oral & Facial Surgery Associates
Oral & Facial Surgery Associates 12208 West 87th Street Parkway Lenexa, KS 66215
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Dr. Marrs is a consumate professional who will spend the time with his patients to ensure they understand the preparation, procedure and potential issues. I am getting my first dental implant and bone transplant. Highly recommend Dr. Marrs.
by Don Haverkamp xxx.xxx.135.32
January 06, 2015
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have reasonable prices?
No, it was expensive.
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.232.139
February 14, 2013
Let me begin with the positive. The doctor was outstanding. I am very pleased with services received during the time I was in the dentist chair. The rest of the operation needs HUGE improvement. Its like a used car sales lot. They did not bother to break down any charges, didn't bother to inform me of extra costs, etc. After the extraction doctor told me that I was supposed to have a followup visit. I called in after a two week to be informed that they don't do follow up visits. Additionally the customer facing staff should not EVER be allowed anywhere near the customer. My suggestion is they send most of their people to customer service training classes, maybe take some personality profiles and make sure they don't have self centered individuals trying to serve their customers. Too bad, a great doctor.
by Garik xxx.xxx.87.250
December 27, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem irritated to be working with you?
No, they were polite
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.138.120
November 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.151.142
July 10, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you refer this provider to a family or friend?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
January 04, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this oral surgeon to others?
I Already Have
by Anonymous
December 08, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Yes
by Anonymous
December 07, 2011
The entire company are azzes. If there was another place to go to, I would have gone there... They are rude, they don't care, and they are rediculously priced
by Rick
May 12, 2011
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