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Padonia Dental Associates

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Padonia Dental Associates
Padonia Dental Associates
(27 Reviews)
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109 Old Padonia Road Hunt Valley, MD 21065
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Based on my experience, I would hesitate to recommend this office to my friends or family. While their equipment is fairly current, and the dentist would try and get me in for an appointment soon in case of an an emergency, the overall service quality has substantially declined since I first visited this office about 10 years ago. Their staff has been OK and generally friendly. The only reason I stayed with this office for that long, however, was the professionalism and exceptional responsibility of Trish Skurr, the dental hygienist, who has recently left the office much to her patients' regret. Other hygienists do not posses nearly as much of professional skills and knowledge as Trish does. More so, I had to cancel my new appointment in the absence of Trish on staff, in order to avoid hurting my sensitive gums, as I had experienced before with other hygienists in this office.
by Olga xxx.xxx.44.222
April 05, 2014
Constant turnover, from the point of view of a patient you can tell that it seems as if whenever one of their employees is just getting the hang of the office and their coworkers they replace them so they don't have to give them a raise. This practice likes to hire hygienists and receptionists and dentists straight out of dental school. They recently fired their best hygienist, who had been there for at least the 10 years I have *had* been going there. As a former patient, just left the practice this past week, I had gotten used to seeing a new receptionist and assistants every time I was in the office, their dentists would normally last about 2-3 years before they would bring in a new one for all the patients to get used to.. I had actually gotten very comfortable with the hygienist, Trish, and I had led myself to believe that I had chosen my hygienist and not my dentist. However, I recently discovered they fired Trish over the summer and deicided to hire some young african american girl straight out of dental- hygienist school, needless to say she was very rough and stabbed me with the dental instrument several times and was NOT as thorough as Trish was. I have requested my record to be transferred to valley dental health, .2880, as this office has been rated highly and is where THE best dental hygienist in the Baltimore Metro area is employed.
by Jonathan xxx.xxx.9.91
October 31, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.50.232
September 19, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.110.18
April 08, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was this provider's staff friendly?
Yes
by Connie xxx.xxx.68.149
February 13, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous xxx.xxx.104.151
January 26, 2013
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did your teeth cleaning feel rushed?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous xxx.xxx.130.28
October 14, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.69.242
May 30, 2012
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. Lot of turnover of the dentists. Front desk is unfriendly. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by upsetinbaltimore xxx.xxx.219.85
May 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.88.232
April 30, 2012
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Map and Directions
109 Old Padonia Road, Hunt Valley, MD 21065