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Miller Cynthia F DDS

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Dentists

Edward Lazer, DDS

Owings Mills, MD

Cosmetic & Advanced Dentistry

Owings Mills, MD

Cosmetic & Advanced Dentistry

Owings Mills, MD

Cosmetic & Advanced Dentistry

Owings Mills, MD
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Miller Cynthia F DDS
Miller Cynthia F DDS
(41 Reviews)
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6 Park Center Court Owings Mills, MD 21117
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Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
by Anonymous xxx.xxx.8.77
October 29, 2014
I went to Dr. Orcah-Tettah for a crown. DON'T GO HERE! My buildup was very painful, lots of blood, sore for days. The crown didn't fit properly, more blood, and pain. The metal is showing through. I expected it to be white porcelain, but it looks like I have a cavity because she had to drill it to fit.
by Me xxx.xxx.211.34
August 07, 2014
Was this dentist friendly?
Yes
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the toothpaste used during your cleaning enjoyable?
Yes
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.144.255
February 11, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.99.208
February 03, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.70.120
December 05, 2013
I took my older two children for a first visit to see Cynthia Miller in June. They were in and out of a supposed exam and cleaning in under 15 minutes, which I found incredibly odd. I thought possibly she had some assistants helping her with the appointments like a dental hygienist and/or assistant, but I was unable to find out for sure since she was too busy to review their appointments with me, which I also found unusual for a dentist.

The next time, I had appointment for myself and my youngest child, which was our first visit in her office on Oct. 28, 2013. Again, my youngest child and I were in and out within 15 minutes. What I learned: She has no assistant or hygienist working with her so she tries to do everything herself. She does an incredibly sloppy job of examining, cleaning and taking partial x-rays. She was in and out of the office, very dismissive and has very poor communication skills. At one point she hands me a cup of water and a funnel and walked away. I said, "Excuse me. Would you like me to rinse now or wait until you're finished cleaning?" She said, "Oh rinse now." I couldn't believe it since she barely cleaned my teeth, just the fronts. I would not recommend her at all. I have insurance and intent to file a complaint with my provider as well. I believe she does list all these services on her invoices as having been provided to patients, but in actuality fails to provide proper service at the very bare minimum/acceptable level.
by SK xxx.xxx.36.254
October 29, 2013
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No
by na xxx.xxx.224.31
August 21, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you experience excessive oral pain after you left your appointment?
Yes! I was in utter agony for days
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.71.117
July 04, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider rush your appointment?
No
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was the dental equipment clean?
Yes
by Anonymous xxx.xxx.240.135
February 09, 2013
This was easily the worst cleaning/dental exam I have ever had. I waited months to get into this office because Cigna "hadn't sent them their new patient list". I called Cigna several times and they kept telling me (and even called the office while I was on the phone with them) that their lists are now online and the dentist just had to look it up. I kept my faith though, I figured that with such great previous reviews it would be worth the wait to have a good local dentist. Boy, I was wrong!

For new patients:
There is no dental hygienist. This means your cleanings are done by the doctor. I had Dr. Miller, she is really rough and made my gums bleed terribly. I take really good care of my teeth and my gums NEVER bleed! Also, my "exam" consisted of 2 bitewing X-rays that looked at maybe 6 teeth total. Not nearly enough for a new patient.

I have a wisdom tooth that is starting to come in and because my mouth is so small, I don't feel like I am keeping it clean enough. Dr. Miller didn't even mention the tooth, I had to ask about it. She said and I quote, "Just get in there and clean it". The tooth is coming in sideways! Of course I am trying to clean it, I am telling you I have problems doing this!

I grew up with family in dentistry. I was appalled at the conditions of the room I was in. The office has suction spit cups, and the cup in my room was filthy. I took special note of the rest of the equipment and none of it was much better. I am concerned about the sanitization practices at this office.

After my whole 10 minute cleaning/exam with Dr. Miller I promptly left and complained to Cigna and will be writing a letter to the office. I sincerely am concerned about the quality of care here. Please don't make the same mistake I did.
by Heather G xxx.xxx.243.139
January 09, 2013
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Map and Directions
6 Park Center Court, Owings Mills, MD 21117