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Centrasota Oral And Maxillofacial Surgeons

Nearby

Oral Surgeons

Robert J Keck, DDS

ALEXANDRIA, MN

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Gustavo Pena-Velasco, DDS

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Donald M Primley, DDS

ALEXANDRIA, MN
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Centrasota Oral And Maxillofacial Surgeons
Centrasota Oral And Maxillofacial Surgeons
(13 Reviews)
> Get Phone Number & Directions
510 22nd Avenue East Alexandria, MN 56308
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.133.251
August 28, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.80.111
April 23, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.243.28
May 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.42.35
March 16, 2012
My 14 yr old had her wisdom teeth out. I felt like it was the "Jiffy Lube for Oral Surgery". They brought us to the room where she had the procedure and explained everything and then I left the room into the waiting room. I asked to use the bathroom and walked by and the door was wide open and saw all of the people prying her mouth open and it was something a parent shouldn't see. I went to the bathroom thinking "This is really unprofessional" and went back to the waiting room. Within 40 minutes they told me she was done and brought me to the little cubicle area/waiting/recovery room and my daughter was so pale and looked as if she could throw up at any moment. There was no way she was awake enough to be aware of what was going on. They had already contacted my insurance and gave me a dollar amount to pay on the spot. Then the nurse/assistant was frustrated as I was waiting for my husband to get back from errands he was running. I was texting him to hurry up and she said "call him and tell him to meet us at the back door" They don't use the same door you come in when patients are leaving. I was handed some prescriptions and given some directions and pushed out the door. I just felt like that seat was needed for the next patient and I better get out quick. My daughter got sick in the car on the ride home. The bag they gave us with her extra gauze and directions came in handy to puke in. They did call to check on her around 4 pm that same day. This morning my daughter was completely bruised on her face and swollen cheeks and even her eyes. She feels like she has been hit. I just would like to you find another clinic or rethink using this facility for oral surgery. It is hidden in a strip mall and I just felt like it was a "Jiffy Lube". Very frustrating as my husband and I had ours done many years ago, but it was done in a Fargo hospital and were there at least 4 hours and in a more sterile environment and felt more secure when being sent home. This is a facility my insurance referred us to.
by Caringmother xxx.xxx.174.209
January 17, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 19, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by kimberly quirt
November 28, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider promptly return your phone calls?
Yes
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 20, 2011
Would you recommend this oral surgeon to others?
I Already Have
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
November 09, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Was this provider late to your appointments?
No, they were on time
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 14, 2011
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Map and Directions
510 22nd Avenue East, Alexandria, MN 56308