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Michael S Dugan DMD

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Michael S Dugan DMD
Michael S Dugan DMD
(15 Reviews)
> Get Phone Number & Directions
17 Sylvan Street Rutherford, NJ 07070
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
A very bad experience, god help people who go to him !
I went for a single cavity filling,he said he wants to do two i was ok;in the midst of the process i started feeling nauseous and asked for a break,he said he will be done as soon as he's finished with the third one.He did a third one without my consent.What do you say when half of your face is numb?
I would not recommend this dentist to anyone.
by sghosh xxx.xxx.53.145
May 13, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
by Anonymous xxx.xxx.167.177
October 10, 2014
Was this provider helpful about using your insurance coverage?
Absolutely yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by oboyle xxx.xxx.194.250
March 25, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider offer any coupons, discounts or promotions?
Yes
Was this dentist friendly?
Extremely Friendly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Bob xxx.xxx.5.175
January 28, 2014
This dentist is very unprofessional! First off, he barely had answers for me regarding my son's condition when I inquired during my son's visit. 2nd, there was a discrepancy with the bill/ins coverage and handled it over the phone with me in a disrespectful, rude, and condescending manor. I will never return for work or refer anyone to his place of business!
by Nadine Castillo xxx.xxx.108.93
January 28, 2014
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.241.5
September 13, 2013
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did this provider answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.136.158
April 18, 2013
I usually do not write reviews but in this case I had to. My wife and I went for routine dental cleaning 3 weeks ago to Dr. Dugan. We did not have to wait for much time and were called in. Dr. Dugan first finished my wife's dental cleaning in less than 10 minutes and mine with in 15 minutes. This did not bother us as much as the pain and his very rough handling of the teeth. My teeth have become very very sensitive now and also have this very fragile feel to them. I initially thought it would go away within a few days but it has been 3 weeks and see no improvement. In the few minutes he actually spent cleaning the teeth, he pulled them so hard that I could literally feel the whole jaw shaken. Not sure if he was in a hurry or what, but has left my wife's and my teeth in a very bad state. Will never go back to him..you are warned.
by Anonymous xxx.xxx.107.115
April 04, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.228.162
July 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.204.70
February 16, 2012
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Map and Directions
17 Sylvan Street, Rutherford, NJ 07070