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David Heck DDS

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David Heck DDS
David Heck DDS
(17 Reviews)
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310 East Court Street Ithaca, NY 14850
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you going to visit this provider again?
Sure
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.113.250
January 30, 2014
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.61.105
January 09, 2014
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.117.133
January 07, 2014
My children and I were very unhappy with the way we were treated by both dental hygienists, who were very condescending and judgmental, and the dentist, who was extremely impatient. My children have had dental work before with other dentists and never had a problem. What we experienced at this office was out of the scope of professional behavior. We definitely won't be going back again.
by ARK xxx.xxx.94.18
October 02, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the dental equipment clean?
Absolutely! It looked brand new
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.117.129
September 05, 2013
When I had to change dentists after my insurance changed, my former dentist put Dr. Heck at the top of the list. He is really great! The office is clean, my appointments are on time, and Dr. Heck has a wonderful "chair side" manner. He is soft spoken and thoughtful, and has helped me find the best providers for other services I have needed from endodontists and prosthodontists. I recommend this office very highly.
by asuvas xxx.xxx.117.131
February 28, 2013
Would you refer this provider to a family or friend?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by anonymous xxx.xxx.185.22
November 14, 2012
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was it easy to make an appointment with this provider?
Yes
by Patience xxx.xxx.94.18
October 18, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.94.18
October 03, 2012
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
by Anonymous xxx.xxx.90.13
October 03, 2012
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Map and Directions
310 East Court Street, Ithaca, NY 14850