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Family Dental Care Associates - Sears Tri-County

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Family Dental Care Associates - Sears Tri-County
Family Dental Care Associates - Sears Tri-County
(89 Reviews)
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Tri Cnty Mall Cincinnati, OH 45246
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Consumer Feedback

(89 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.19.73
February 28, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I was though satisfied with my visit.
by ab xxx.xxx.27.36
February 07, 2012
Was the toothpaste used during your cleaning enjoyable?
Yes
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 02, 2012
I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I am going to refer everyone I know here. I absolutely love this place.
by Dave Tincher
December 27, 2011
Was this provider's office clean?
It was satisfactory
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Does this provider have helpful information available online?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 23, 2011
Did this dentist answer all of your questions?
Yes
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous
November 16, 2011
While checking on my appointment time the operator was rude and rushed me through the conversation. She ultimately transfered me to the actual office because she seemed very irrated with my questions. Customer Service was definitely lacking and if I was not already a patient I would have definitely taking my business else where.
by Ms. Hill
November 08, 2011
Did you experience unnecessary pain during your visit?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 08, 2011
Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I've never gotten a call to remind me about my upcoming appointment. It made me feel like they didn't care whether I showed up or not. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule.
by daj6423
October 17, 2011
Was this provider's staff friendly?
Friendly Enough
by Anonymous
October 10, 2011
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Map and Directions
Tri Cnty Mall, Cincinnati, OH 45246