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Jenson Joe DMD

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Jenson Joe DMD
Jenson Joe DMD
(19 Reviews)
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1814 Coburg Road Eugene, OR 97401
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I was completely UNsatisfied with my visits. Their financial coordinator is absolutely WORTHLESS. I have asked for the price of each procedure with weeks before my appointment and so far (3 times) they have been wrong! Each time they call back and ask for more money. I wouldn't mind if it was a few bucks here in there but it has been an additional 200-300 after I have already paid a few hundred dollars. Besides their horrible front desk people I have nothing but love for the hygiene technicians and dentists. Very professional and sweet although they've introduced some new tech and the majority of the staff is on the older side and they are not totally fluent with the new hardware.. yet. Unfortunately because of the incompetence of their financial coordinator I will no longer be utilizing their services.
by Fed up xxx.xxx.146.61
October 10, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the dental equipment clean?
Absolutely! It looked brand new
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous xxx.xxx.99.86
April 03, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
by James xxx.xxx.9.15
February 26, 2013
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.128.131
February 13, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.41.79
January 10, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did you feel safe in this provider's care?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.78.208
January 07, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have reasonable prices?
Absolutely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.209.85
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.183.3
June 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Brittaby xxx.xxx.223.78
March 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.217.88
March 06, 2012
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Map and Directions
1814 Coburg Road, Eugene, OR 97401