Lori Cockley, DDS

Lori Cockley, DDS
East Berlin Smiles 418 West King Street East Berlin, PA 17316
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Did the environment feel well thought out with a holistic approach in mind?
Everything was well thought out for comfort and general well being. They took a wonderful holistic approach.
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.254.91
October 25, 2014
Did this provider have reasonable prices?
Absolutely!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Was this dentist's staff friendly?
Yes, they went above and beyond
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Michele xxx.xxx.254.91
February 13, 2014
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.251.167
April 29, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by SB xxx.xxx.185.229
March 27, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.129.151
March 23, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this dentist's staff friendly?
Yes, they went above and beyond
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Kerry xxx.xxx.195.211
March 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous xxx.xxx.120.98
December 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.41.68
February 01, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
December 18, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
November 15, 2011
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