Comfort Dental Care

Comfort Dental Care
Comfort Dental Care 255 Gordon Drive Suite 100 Exton, PA 19341
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Dr Santosh Mittal has excellant skills and concerns for your best dental care. She is always fine tuning her knowledge and techniques for better dental health and services. You should take the leap to her for ultimate dental care. A genuine leader in the profession.
by rjfmherr xxx.xxx.242.249
January 05, 2015
I went here seeking a new dentist because of a change in insurance.
They either could not or would not work with my insurance despite being listed under my plan because when I went somewhere else and asked for the same work it was no problem.
The Dr. treated me like a child trying to tell me about good oral hygiene.I know about good oral hygiene, I just still get cavities.
She insisted on doing unnecessary cosmetic work which in retrospect would have eaten up my whole spending for the year leaving me paying out of pocket the full amount for any other work that would have to be done.
The worst part however was the fact that when I tried to speak to the Dr. about how we could curb the spending and just do the cavities and wait on the cosmetic I was NOT ALLOWED by the receptionist to talk to the Dr. She said I had to make another appt.
I felt deceived and bullied by this place, and I would not go here if I were you.
by Anon xxx.xxx.227.60
December 12, 2014
I am Dr Mittal's assistant. She was nice enough to take me under her wing and teach me through my externship for school. Once I graduated I was super excited when she offered me a permanent position. I have been working with her for a year now and have learned so much. I decided to do a little research to see what people were saying about us and was quite shocked by some of these reviews. Dr Mittal is what I would consider a "pro-active" dentist. She treats problems early, at the small scale to avoid them growing to the large scale. We have seen patients numerous times coming from another practice with untreated dental issues that escalated into bigger, more invasive issues than they ever needed to be. A recent example.....a new patient came to us with pain. We got the last two years of xrays from previous dentist and we could see on each xray the gradual growth of decay that was left untreated. The tooth now needed a root canal and crown when it could have been treated and avoided two years ago with a simple filling when it was first noticed on the xray! So what I'm saying is that Dr Mittal may seem to catch and treat the problems early but she only does so for the patients best interest and best oral health.
by Candace xxx.xxx.237.69
September 23, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.103.160
November 18, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Rosemary DiPietro xxx.xxx.233.245
August 16, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this dentist friendly?
Friendly Enough
by John K xxx.xxx.200.148
June 06, 2013
I have been going to Comfort Dental for 10 years now. Once my insurance provider changed, I tried Comfort Dental Care for the first time. Although I had religiously gone to the dentist every 6 months, when I made my first visit to Comfort Dential, I was told I had a large number of cavaties. Sadly, my previous dentist had ignored issues, and I discussed these issues with Comfort Dental. We worked through them, and ever since, I have had dental success, thanks for Comfort Dental! My entire family enjoys and trusts Comfort Dental, and I appreciate their honest (if at times difficult) messages regarding past history of poor practice. Thank you for putting us on the right track Comfort Dental!
by Colleen A. xxx.xxx.117.218
March 02, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by R.Iyer xxx.xxx.244.2
January 14, 2013
Both my husband and myself had a horrible experience, and still dealing with them. I have never had cavities before and when I went they told me I had 8!! My husband also had ungodly amount. They wanted to run our insurance to the limit, words Mital actually said. I went to another physician, and comfort Dental still refuses to transfer both my husbands and I's xrays to the new dentist. Xrays were done at the new dentist and I was cavity free. Preventative drilling is not the best option for your teeth, it is a waste of money and not to mention damage for no reason to your teeth.
by NM1204 xxx.xxx.140.48
November 19, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.235.95
October 12, 2012
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