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Southern Dental Associates

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Humble, TX

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Southern Dental Associates
Southern Dental Associates
(83 Reviews)
> Get Phone Number & Directions
Deerbrook Mall Humble, TX 77338
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Consumer Feedback

(83 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
No, it was fine
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
by Paul Horn xxx.xxx.120.191
January 22, 2013
I was given a polite greeting when I walked in, but they were busy chatting with each other and I waited for them to finish. They are polite and never use foul language, which I really appreciate. I was hoping to get some sample toothbrushes or toothpaste after my appointment, but I didn't get anything. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure.
by debby xxx.xxx.69.215
January 20, 2013
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.112.136
January 02, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.45.30
December 03, 2012
I went here as a recommendation to hopefully cut some cost since I am uninsured. Well the woman doing my x-ray was rough, said she normally does not work on that machine and they were getting on her nerves, then while roughly trying for about the 5th time to x-ray she broke a part of my wisdom tooth that I was going in for with the utensil she was shoving in my mouth!. Then she blamed it on the tooth for having a hole in it. She did not tell anyone but proceeded in frustration after I questioned her. Another guy seemingly a tech said he would try to get the x-ray because he knew how. Almost in an experimental way. This was extremely uncomfortable. Then I told a "Dr" that she broke my tooth. She then proceeded to tell me to tell the Dr who sees me. Long story short. The billing guy called me up and recommended an oral surgeon to extract my wisdom tooth. I mentioned the lady broke my tooth then said I didn't have to pay for the X-ray. He would note it in my chart. I told him that wasn't necessary because I would never be back. He too said my tooth broke because its fragile. He wasn't there, not a dentist, and did not mention any type of reprimand for that employee. This place has a high volume of customers and workers. Too much is going on and not enough attention is being paid to the safety and satisfaction of the patients. Everyone I encountered was unprofessional. I was very shocked by this experience and I would like to pursue further actions.
by K.White xxx.xxx.44.93
October 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.52.208
August 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.181.42
August 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.148.250
July 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.130.23
July 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.4.21
July 09, 2012
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Map and Directions
Deerbrook Mall, Humble, TX 77338