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Southern Dental Associates

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Southern Dental of Deerbrook

Humble, TX

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Southern Dental Associates
Southern Dental Associates
(83 Reviews)
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Deerbrook Mall Humble, TX 77338
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Consumer Feedback

(83 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did they follow up with you after your appointment?
Yes.
by Anonymous
May 09, 2011
I've never seen a provider look so unprofessional. They obviously do not care about their appearance here because they looked like slobs. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office looked like the cleaning crew may have skipped a week. The restrooms here are not well-stocked. My stall had no toilet paper so I had to use a toilet seat cover. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by boo
April 28, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
April 27, 2011
They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. The fillings and crowns I got only lasted a couple of weeks. They didn't do a very good job putting them on. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. I found out that they don't have a good professional reputation among other dentists. Whenever I've heard other dentists talk about them it was obvious they weren't respected.
by Byoucitykid
April 25, 2011
Would you recommend this provider to others?
No
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
by Anonymous
April 18, 2011
Did the staff call you to remind you about your upcoming appointment?
No, their staff isn't organized at all
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
April 08, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
March 30, 2011
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 29, 2011
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Were you able to relax during your appointment?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
Did they follow up with you after your appointment?
Yes.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
March 16, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
March 15, 2011
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Map and Directions
Deerbrook Mall, Humble, TX 77338