Directory > Providers > Dental Care > Orthodontist > TX > Brownsville > Navarro Carlos DDS Orthodontist > Reviews

Navarro Carlos DDS Orthodontist

Nearby

Orthodontists

South Texas Orthodontic Specialists

Brownsville, TX

Valley Orthodontic Center

Harlingen, TX
Get Featured on Wellness.com > Learn More
Navarro Carlos DDS Orthodontist
Navarro Carlos DDS Orthodontist
(9 Reviews)
> Get Phone Number & Directions
505 West Jefferson Street Brownsville, TX 78520
Add a Review

Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
They always have a different Orthodontist, so there's always changes on what course they want to go about in fixing your teeth. Which always makes it difficult to get a straight answer as to when your braces will come off! The assistants are always watching TV as they work on their patients! And once, i asked to be transferred and they had given me no problem, all I had to do is sign a release form for my records, but at the time I didn't move out of town after all. But just recently I decided to move out of state and I told them and they began to tell me that I had to pay $175 for breaking my contract. Once I established with them that I was no longer on a contract they came back and told me it was for new x-rays and photos that had to be taken because my new orthodontist was going to need them! It made no sense and I spoke with my new orthodontist and they assured me that was not the case and all they needed were my records and the old photos and x-rays they taken before I got my braces. So I go back to the office and let them know my new orthodontist does not need new photos and x-rays and the same lady has the nerve to tell me that its not for that, its to transfer my records! And finally after an argument that made no sense on her part she lets me sign the transfer paper and then she shows me my records with only my old photos in it and no x-rays. I told her that everything in my records better be transferred. I've seen my x-rays in that folder before so I'm hoping she didn't throw them out or something. She was very rude speaking under her breath through the whole time she was doing the paper work and even making faces about me to a co-worker right in front of me! EVERYONE there is VERY UNPROFESSIONAL from the front desk ladies (only one of them was pretty nice) to the assistants that work on the patients.
by Petter xxx.xxx.22.58
March 07, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.156.244
November 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Lisa xxx.xxx.98.37
June 28, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this orthodontist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 27, 2011
Did you feel that this orthodontist had a kid-friendly office?
Somewhat, but they could have made more of an effort
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous
July 18, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did they follow up with you after your appointment?
Yes.
by Anonymous
May 17, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the orthodontist spend time with you during your visit?
No, I didn't even see the orthodontist!
by Anonymous
May 11, 2011
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 05, 2011
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did you feel that this orthodontist had a kid-friendly office?
Not really, it could have been much better
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
April 04, 2011
Add a Review
Map and Directions
505 West Jefferson Street, Brownsville, TX 78520