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Don G Marshall DDS

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Don G Marshall DDS
Don G Marshall DDS
(13 Reviews)
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707 West Francis Avenue Spokane, WA 99205
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Sucks
by Noname xxx.xxx.128.155
June 21, 2015
I had an appointment with Don Marshall today...He filled 3 of my teeth...I was told we would deal with the cavities I had one cheek at a time...He started to provide an anesthetic to both sides and I asked him if we were doing the one side only, he said yes, I said oh God, I can't do that, and he said why not? and I told him because of the time and the trauma.
He got mad and walked away.
I've had some terrible dental experiences, but this one today is by far the worst.
When he was near the end of the procedure, I felt a soreness and I said I feel something...and then he lost it.
He jerked the nitrous off of me then proceeded to say the following:

"You tell me this now when I'm almost done???
not when i'm drilling?
but now when i'm almost done?
that is ridiculous...come off it!!
He went on and on and then left the room I was in.
I couldn't speak...I just sat there and then I began to cry.
He came back in and said "If you think you weren't treated right, the way you think you should be treated, I'll be only too happy to refer you to another dentist, if you think you weren't treated right!!

I sat there with tears streaming down my face and the precious nurse felt so badly for me....all the ladies felt bad for me.
He had said all of that stuff to me loudly enough for everyone to hear it...
When he came back in still lecturing me, I told him in a quiet voice, I only was saying that it felt sore.
when I was in the chair and crying I whispered to my nurse that I didn't do anything to him...why did he do this to me...I don't understand it...she said, I know honey...

my nurse and some of the other women, tried to be comforting...they were wonderful!

I left there sobbing...
by Elaine Edwards xxx.xxx.121.155
September 03, 2014
GREAT DENTISTS AND THE STAFF, ARE VERY NICE AND
PLSEANT AND CAREING.
by joe goo xxx.xxx.133.135
August 17, 2014
Did this Dentist answer all of your questions?
Yes
Was the Dentist able to take and develop x-rays in their office?
Yes
Would you recommend this provider to others?
I Already Have
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Great
by Dustin Bown xxx.xxx.33.213
April 02, 2014
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider's staff friendly?
No, they were rude
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by judy xxx.xxx.149.220
September 04, 2013
I am a disabled senior on a fixed income.
I KNOW what it is like to be BURNED and SCAMMED by dentists here who take out fancy adds
in the newspaper offering all kinds of inticements so you will be their patients.

Doctor Don Marshall and his ENTIRE STAFF are the most warm, the most
kind,the most honest the most patient, the most experienced , the most accomodating
DENTAL PROFESSIONALS I have ever been treated by.
by Cath xxx.xxx.20.235
July 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.224.155
February 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.135.7
January 17, 2012
It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. I was given a polite greeting when I walked in. It was nice to be acknowledged. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by Gail
November 17, 2011
Their staff is very friendly and professional. They were so nice and professional and even called me to remind me about my upcoming appointment. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They always explain every aspect of my dental procedures to me. I never have to worry.
by Ophelia Araujo
June 09, 2011
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Map and Directions
707 West Francis Avenue, Spokane, WA 99205