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Horace Petersen, DO

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NEOSHO, MO

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Horace Petersen, DO
Neosho Bone & Joint Clinic
(5 Reviews)
> Get Phone Number & Directions
4040 La Questa Dr Neosho, MO 64850
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Consumer Feedback

(5 Reviews)
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
1 star average for Recommended
twenty to twenty-five years ago had a cast removed for broken leg treated at hospital in Lancaster Wisc.
by Harold Speir xxx.xxx.249.135
December 18, 2022
My son broke his arm sledding. We took him to the ER and had x-rays taken and found that he had a buckle fracture. They explained that it wasn't bad, but we had to follow up with the Neosho Bone & Joint Clinic to have it casted. Unfortunately, I didn't have insurance at that time, so I called to make the appointment and asked if they could give me a rough outline for how much it would cost. They said between $150 to $1,000. She said that I would have to pay 1/2 of the cost up front and they would work with me on the remainder of the balance, by paying 3 monthly installments.
We got to the appointment. Waited a short amount of time and were called back to the room. The doctor came in and was very friendly. He didn't need to re-set his bones or anything, he just went staright to casting it. It took approximately 20 minutes. He told us how to take care of the cast and set up an appointment for 4 weeks to have it removed. We paid $498 that day and was told that was 1/2 of the cost.
Four weeks later, we return to have the cast removed and before they would even let us sit down in the waiting room, they explained they would need the rest of the balance (the $498) and an additional $600 for removal and built in appointments, you know, just in case something was wrong down the road.
I asked about the 3 monthly installments and she had no idea what I was talking about. Needless to say, we walked out right then and there. I called up Freeman in Joplin and expalined the situation. They were more than happy to get my son in that same day and would only charge $200 for the removal, even though he had never been there.
I think it was despicable what they pulled. How is 20 minutes worth a doctor's time and material for a small boy's arm to be casted worth that much?? And why would they have me set the appointment and tell me that they would work with me on the payments? I have not paid them another dime. Now they are threatening to sue ME! I would highly recommend going ANYWHERE else but this place.
by Angry Mother xxx.xxx.24.2
August 14, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.145.2
April 18, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.77.34
April 18, 2013
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Luis Saclolo
November 02, 2011
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Map and Directions
4040 La Questa Dr, Neosho, MO 64850