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Karen Dias Martin, MD

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Karen Dias Martin, MD
(51 Reviews)
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200 Highland Ave Ste 230 Glen Ridge, NJ 07028
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.205.134
April 17, 2012
I have been seeing Dr. Karen Dias-Martin for at least 7 years. I recently (March 2012) had a serious problem and called her for help. (I had seen her last in August 2011 for a yearly check-up.) After waiting for her to get back to me for 24 hours her office staff responded and wanted to relay my concerns to her. I tried this method of "talking" to the doctor, it didn't work. I asked to speak with her and she finally called me back directly. She immediately sent me for a test and then referred me to another gynecological specialist before even seeing the results from the test. My doctor, Dr. Dias-Martin, is a specialist in the area of my problem! When she got a copy of my test results she did not call me. After 3 days I called her and she was reluctant to tell me what the results were from the test. She wanted the second specialist to talk to me first. I was being tested for cancer! After I had seen the second specialist, that doctor suggested I follow-up with my original gynecologist, Dr. Dias-Martin, for further treatment since there was no cancer for which I am grateful. Well, I have tried to do that but she did not call me about my test results or blood work. She did not return my call trying to follow-up with her. I must reiterate that she is a specialist in the area in which I am having the problem. I have NEVER needed to call her outside of my yearly appointment until this past month. So, I am not exactly a pest patient but I admit that I don't generate much income for her either outside of the $250 payment for my yearly check-up. At one time I thought so much of this doctor that I have paid out-of-pocket for her services for years because she did not take my insurance. However, last year (2011) her office could not take my credit card because of an equipment problem on their end. Instead of letting me mail her a check she, the doctor herself, requested that I go home, get a check and bring it back to her office that day and, idiot that I am, I did! When I tried to get my medical records to take to my new gynecologist Dr. Dias-Martin wanted to charge me for this service because "it takes a lot of paper." When I protested this charge to her staff in view of my annual out-of-pocket expenses to the doctor, the young woman hung up on me. I feel very betrayed by this doctor, by her lack of concern, lack of treatment and callous attitude after seeing her for years.
by Appalled xxx.xxx.211.237
April 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by LStith xxx.xxx.202.248
April 03, 2012
Eventhough I have relocated to NC I remain in Karen's care!. Amazing doctor and staff!
by Mary B.
February 09, 2012
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this OBGYN use current and safe equipment?
Yes
by Anonymous
January 17, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Rita Austin
January 04, 2012
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They paid close attention to me and all of my questions were answered. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I was confident that they were using the latest treatment methods.
by Linda W.
December 13, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 29, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 22, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 21, 2011
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Map and Directions
200 Highland Ave Ste 230, Glen Ridge, NJ 07028