John Sutter, MD

John Sutter, MD
925 Clifton Ave Clifton, NJ 07013
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Dr. John Sutter is excellent, but the staff at New Heights Pediatrics is not good; especially the office manager Dee. She is rude, arrogant, condescending, and even dishonest. Sadly, since Dr. Sutter moved to this new location a few years ago I have been forced to have dealings with this very unpleasant office manager.
by Silvia Barns xxx.xxx.190.146
January 02, 2017
Was this pediatrician friendly?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.242.24
March 03, 2013
Dr. Sutter really knows his stuff and that confidence shows. He's not very touchy-feeling and warm, so if that's what you want, go elsewhere. I personally want a physician for my kid who doesn't mess around, knows what he's doing, and does it well. That being said, there is usually quite a bit of a wait whenever we go, which isn't great. Count on spending an hour there at least.
by Jenny xxx.xxx.247.18
May 31, 2012
After I told them that I didn't want my child to get certain vaccinations, they were very kind and considerate, and respected my decision. I really appreciated having a pediatrician that let me make what I felt were the right decisions for my child. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Amy E. Clive
April 20, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
March 07, 2011
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