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Michael Klein, MD

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Michael Klein, MD
Park Avenue Gastroenterology
(14 Reviews)
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35 E 35th St Rm 200 New York, NY 10016
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
I met with Dr. Klein after having some stomach issues. His office calls you right after to make the appointment to tell you that you have a copay and that they only accept cash. They make that call before every appointment. He immediately recommended an endoscopy and colonoscopy at the first appointment. When I expressed concern that I didn't have extra money to pay out of pocket costs for any procedures, his assistant told me "don't worry about it. You're insurance covers it. If you receive any bills just bring them to us and we'll take care of it." A few weeks later, no diagnose other than "everything looks good and make sure you eat healthy," I'm still having the same issues and I've just received my third bill in a week for $1,000 that my insurance didn't cover. The office doesn't even send bills. They send Chase Quickpay notifications labeled "This is your deductible. Please pay ASAP." Naturally I called Dr. Klein when the third bill in four days came in the mail and he immediately struck an attitude with me telling me it's not his office's fault, they didn't know and that he doesn't work for free. He even had the audacity to chide me for killing him on the number provided on the bill after 7pm. Apparently it's his cell number. Mr. Klein and his team seem to care about one thing - collecting money from you. If money isn't an issue, he's a friendly guy before he presents you with the bill. I would however anticipate waiting at least an hour from your original appointment time to be seen. Enjoy the candies next to the receptionists desk. As far as I know you won't receive a bill for them.
by translation.limoncelli xxx.xxx.229.168
December 02, 2016
Would you refer this provider to a family or friend?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.198.116
January 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.110.2
August 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.202.252
July 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.22.176
May 01, 2012
I called asking the receptionist if she took medicaid because I've been to the ER twice already and have been told I need to go see a Gastroenterologist, no one will BUT she said it was fine and and i made sure and she set me up with an appointment. The office is in the city so to go there was hard in general considering I'm from queens and my husband had to stand outside with the car because of no parking unless we pay $12 every half an hour (I know that's the city but still). When I walked inside the receptionist asked for my insurance card and once she saw it she threw it back and told me I cant have an appointment here because I have medicaid and told me that I said "medicare" on the phone which I obviously didn't make that mistake considering that's the whole reason I went there. Both receptionists fought with me how they wouldn't let me get seen no matter what, trying to just hide their mistake, and asked me why I even have medicaid because it does nothing which is very uncalled for. The doctor came out because he heard the commotion and just told me i had to go to the ER for help because that's the only place that will help me. Pretty much laughed in my face and just said it was a simple mistake and telling me to leave. I even said i cant believe a doctor is telling me this because he was even worse then what I'm making him sound. So they told me to leave. I cant believe some place would turn down someone that obviously needed help and i told them I would pay them cash. This doctor was by far the worst doctor I've ever been in contact with. He doesn't care about anyone let alone his patients. DO NOT GO TO THIS DOCTOR!!!!!!
by Gianna xxx.xxx.82.11
April 03, 2012
Dr Klein is a nice doctor who listens to you and explains why he needs to test you and what to expect. They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Dr Klein is a nice doctor who listens to you and explains why he needs to test you and what to expect.
by Matt xxx.xxx.57.200
March 29, 2012
I was somewhat uneasy during my appointment. I was never able to fully relax. The office was easy enough to find. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They need to treat their staff with more respect. They weren't overly rude but they could have been a lot nicer.
by marlena
February 29, 2012
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 01, 2011
Was this gastroenterologist friendly?
Extremely Friendly
by Anonymous
November 26, 2011
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Map and Directions
35 E 35th St Rm 200, New York, NY 10016