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Ruth Kessler, MD

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Ruth Kessler, MD
(15 Reviews)
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120 E 75th St New York, NY 10021
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by JILL xxx.xxx.100.14
March 26, 2012
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous
November 05, 2011
Are you going to visit this provider again?
Without a doubt!
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
by Anonymous
November 01, 2011
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this provider?
Yes
by Anonymous
October 02, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 02, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
by Anonymous
September 16, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
by Anonymous
September 07, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
June 26, 2011
I was treated in a very indifferent and aloof way. I'm absolutely positive that I would have gotten better service anywhere else. I did not feel safe at all in their care. she was rough with the child. I think she is too old to continue practicing. she forgets whst you ask her. she lloks like an early Alzheimer patient about to lose her temper. she gives minimal amount of information, the rest you have to pull out. she spend MINIMAL amount of time with the child, after you have waited for hours in a tiny, crammed apartment she converted into office. They answered most of my questions but I could have used more information. Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment she never, not a single time, called my daughter by name. It would be nice to be recognized at least once is all I'm saying.
the worst experience was when, after we spent half an hour getting to her office, for vaccination, she told me they didnt have the vaccines (even thouhgh we ahd made that appointment JUST for those shots). she told us to clal back in 2 weeks. We did. they told us to come in. when we came in. they told us they still didnt have the vaccines. i reminded them that they told me just th eday before that they did have them. they said yes, but not for your daughters because of her insurance, and she told me i have to pay her $110 for that vaccince. ENOUGH.
by Anya McComsey
June 16, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to relax during your appointment?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by Anonymous
May 18, 2011
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Map and Directions
120 E 75th St, New York, NY 10021