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Richard Mackool, MD

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Richard Mackool, MD
Mackool Eye Institute
(58 Reviews)
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3127 41st St Astoria, NY 11103
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Consumer Feedback

(58 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 11, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
April 13, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
April 07, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Anonymous
April 06, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 27, 2011
Did they follow up with you after your appointment?
Yes.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider rush your appointment?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was the waiting area spacious?
Yes
by Anonymous
March 17, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 01, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 25, 2011
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Map and Directions
3127 41st St, Astoria, NY 11103