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Catherine Pointon, MD

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Dermatology Specialists of Charlotte

Charlotte, NC
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Catherine Pointon, MD
Dermatology Associates
(44 Reviews)
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12611 N. Community House Charlotte, NC 28210
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.93.59
March 28, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
February 27, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 24, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 19, 2012
They offer really good pricing on Botox . I couldn't believe how much less I ended up having to pay than through a plastic surgeon. The office was easy enough to find. The doctor and staff really went out of their way to make me feel welcome. They were so friendly!
by Wiser
January 11, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
January 10, 2012
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Were you able to relax during your appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 14, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this dermatologist friendly?
Yes
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too cold?
No, it was fine
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
December 12, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 08, 2011
I brought my 5 year old daughter in to see the doctor. She was very gentle and reassuring to my daughter, who was scared. I was very impressed and the medication worked like a charm. We have seen other doctors for over a year and she was able to clear up te problem on the first visit, so gratelful!!
by Laurie
December 07, 2011
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Map and Directions
12611 N. Community House, Charlotte, NC 28210