Catherine Pointon, MD

Catherine Pointon, MD
Dermatology Associates 12611 N. Community House Charlotte, NC 28210
Add a Review

Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 11, 2011
Are you going to visit this provider again?
Without a doubt!
Was this dermatologist friendly?
Extremely Friendly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
October 28, 2011
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 08, 2011
Was this dermatologist friendly?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 07, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. Their prices were very fair. The level of care you get for the price is outstanding. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I was left in the appointment room by myself, but they eventually returned. I got an appointment quickly. I've never had to wait too long.
by edtennis
September 20, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Without a doubt!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to relax during your appointment?
Yes
by Anonymous
September 09, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 29, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
August 05, 2011
Was this provider's office too cold?
No, it was fine
Was this dermatologist friendly?
Extremely Friendly
by Anonymous
August 01, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
August 01, 2011
Add a Review