Barton Williams, MD

Barton Williams, MD
Wrightsville Family Practice 1414 S 39th St Wilmington, NC 28403
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Consumer Feedback

(93 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr Jones is fabulous. He actually cares and takes the time to listen to you. He is the only Dr I have seen and will probably ever use here. Dr Williams on the other hand is the guy who has the after hours pager. I paged one night after hours because the wrong prescription was given to me and was told by my pharmacist to page him and explain the situation. I apologized for bothering him after hours and proceeded to say " Well you have already done that so what can I help you with." I was so hurt that a Dr would treat me this way when I obviously needed some help and it was not my fault the wrong prescription was called in. He also told me to call back when they would be open the next day. The only reason I would ever go back to this office is for Dr Jones!!!
by Hurt
February 09, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
January 26, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the waiting area spacious?
No, but I can always find a seat
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
January 09, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 03, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this family doctor's staff friendly?
Friendly Enough
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 18, 2011
Was the waiting area spacious?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
December 01, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Phil Ragazzo
November 28, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
November 28, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
November 07, 2011
Was the waiting area spacious?
No, it was rather cramped
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did they follow up with you after your appointment?
Yes.
by Anonymous
October 31, 2011
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