Matthew Stone, DO

Matthew Stone, DO
Family Practice Assoc 74 N Breiel Blvd Middletown, OH 45042
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.62.193
April 16, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.233.239
March 08, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.187.70
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.66.37
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.6.129
August 01, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Frustrated Patient xxx.xxx.0.24
June 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.203.253
May 13, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.50.150
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.180.178
March 27, 2012
Dr. Stone is the only Dr. I will see as he really listens to what is going on with you and provides the best possible care. He is quick to change things up if it isn't working instead of doing the standard 'here, take this drug' that a lot of Dr.'s give. I feel so confident in him that I chose him as my newborn sons' Dr. vs. going to a pedeatrician. He provides my son with excellent care as well. His staff is friendly and the front desk people are great, too. I have made many same day appts. - they do what they can to get you in.
by Rebecca
February 23, 2012
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