Matthew Stone, DO

Matthew Stone, DO
Family Practice Assoc 74 N Breiel Blvd Middletown, OH 45042
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
August 07, 2011
They made the extra effort to make sure every question and concern I had was addressed. When comparing them to others I have visited for the same condition, they are among the best I have seen. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Kim Balling
June 27, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 05, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 22, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by jerry
March 27, 2011
Did they follow up with you after your appointment?
Yes.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Friendly Enough
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 22, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 15, 2011
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