Matthew Stone, DO

Matthew Stone, DO
Family Practice Assoc 74 N Breiel Blvd Middletown, OH 45042
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
November 21, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you recommend this family doctor to others?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 14, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
November 07, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by amy
October 26, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 20, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 02, 2011
It is obvious that their office is cleaned regularly. It was fantastic. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Benjamin S. Barker
August 31, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by john
August 25, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor friendly?
Extremely Friendly
by Anonymous
August 24, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 18, 2011
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