Dean Kross, MD

Dean Kross, MD
Heart Care Medical Assoc 155 N Craig St Ste 110 Pittsburgh, PA 15213
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.1.212
May 06, 2012
Did this provider prominently display their diplomas or business license?
Yes
Was this cardiologist friendly?
Extremely Friendly
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 03, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this cardiologist's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
September 29, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
July 26, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this cardiologist answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
July 09, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
April 22, 2011
Dr. Kross's staff is the best. They are caring, personable and pay attention to the individual. The practice is hi-tech and well-equipped as they are set up to do many tests on site (EKG, Stress Tests, etc.) Dr. Kross is very caring and attentive, really surpassing what most doctors do in terms of caring for the whole person. We really appreciate that Dr. Kross and his staff are there for us.
by Yvonne Hudson
April 01, 2011
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