Brad Friedmann, DO

Brad Friedmann, DO
380 Middletown Blvd Langhorne, PA 19047
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Consumer Feedback

(62 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Chris
June 10, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
June 01, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this family doctor use current and safe equipment?
Fairly current
by Anonymous
May 23, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
May 19, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 04, 2011
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by S
April 05, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 29, 2011
My husband and I have been seeing Dr. Brad Friedmann since before he was in his own practice. He is an excellent, thorough, caring doctor. We have had our kids coming to him since they were 8 yrs old, now teenagers and in high school and college. The staff are excellent too, so helpful and caring. I would highly recommend Dr. Friedmann.
by Maria
March 10, 2011
They make an extra effort to get to know their patients and find out what they need the office is well organized and well taken care of. They put in the extra effort to make me feel valued and important. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. thank Dr Friedmann and Dr Grabowski you guys and the whole office are the best.
by Susan Fenelli
March 08, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider listen to your input and concerns?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
March 06, 2011
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