Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would