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Irene Lucas, MD

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Irene Lucas, MD
Wyoming Valley Physician Ntwrk
(5 Reviews)
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62 N Mountain Blvd Mountain Top, PA 18707
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
I felt like my needs were mostly met, but the doctor didn't make any extra effort. She usually took the time to listen to me.
They could work on improving their level of customer service here.
The problem with this provider is that she has a terrible staff and would sooner trust her staff than her patients. Besides myself, she has dropped patients primarily over money. Her information was based on the inexperienced staff who are uninformed and not forthcoming with helpful information. That makes me wonder about her compassion for patients.
by Mountain Mary xxx.xxx.141.192
September 02, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
February 07, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
Sure
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 05, 2012
I wouldn't think twice about sending my friends and family here. They are very good at what they do. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The office was very easy to locate. I didn't have any trouble finding it at all. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by gfds
September 21, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous
September 04, 2011
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Map and Directions
62 N Mountain Blvd, Mountain Top, PA 18707