Mark Testa, DO

Mark Testa, DO
Steingard & Testa Medical Asso 2601 S 12th St Philadelphia, PA 19148
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 19, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this family doctor to others?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
December 16, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
October 20, 2011
Are you going to visit this provider again?
Without a doubt!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
October 11, 2011
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider answer all of your questions?
Yes
Does this provider remember you by name?
No, I always have to remind them
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
October 03, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
September 19, 2011
Have been going to this practice for 25years and they are always very helpful , it has an old school feel to it that you dont get at alot of Drs offices today.
by Angel
September 09, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
August 30, 2011
The waiting area here is rather cramped. People often have to stand as there is not enough chairs. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They made the extra effort to make sure every question and concern I had was addressed. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They gave about the same level of care as others I have been to for the same problem.
by Local Patient
July 11, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this provider to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 25, 2011
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