Diane Bonaccorsi, MD

Diane Bonaccorsi, MD
Green Hills Medical Ctr 1903 Morgantown Rd Reading, PA 19607
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Consumer Feedback

(63 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.93.23
September 30, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.80.177
August 01, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did you leave the office feeling satisfied with your visit?
Completely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.68.43
July 10, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.26.46
April 24, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.200.215
March 20, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the waiting area spacious?
Yes, extremely spacious
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.234.105
February 11, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.99.33
January 12, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Scott
October 03, 2012
I only see Dr. Bonaccorsi, as I have been her patient for many years. She has always been thorough, and always answers any questions I have completely. She is a wonderful physician, who is thorough, personable, considerate and caring. Some of her staff, however, leaves much to be desired. Many times I have had difficulty tryng to schedule appointments, or to speak to Dr. Bonaccorsi; neither of which should happen. Most recently, I encountered a ridiculous grilling about why I have not been there in a number of years; which is not the business of the office personnel. I do not appreciate that kind of behavior.
by Deborah Cancel xxx.xxx.42.182
August 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.148.20
July 19, 2012
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