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Diane Bonaccorsi, MD

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Diane Bonaccorsi, MD
Green Hills Medical Ctr
(63 Reviews)
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1903 Morgantown Rd Reading, PA 19607
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Consumer Feedback

(63 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I have recommended this medical practice to anyon who will listen. They are the best group I have ever gone to. I don't have to wait long when I arrive and can usually get an appt when I need it.
by BeanStitcher
June 27, 2011
Did you feel safe in this provider's care?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was this provider's staff friendly?
Friendly Enough
by Anonymous
June 23, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Would you refer this provider to a family or friend?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
No, it was fine
by Anonymous
June 13, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this family doctor use current and safe equipment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's staff friendly?
Yes
by Anonymous
June 08, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anne Stevens
May 26, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 19, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
May 05, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 03, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you going to visit this provider again?
Sure
by Anonymous
April 19, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 29, 2011
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Map and Directions
1903 Morgantown Rd, Reading, PA 19607