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Mary-Anne Ost, MD

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Mary-Anne Ost, MD
Chester County Family Medicine and Geriatrics
(20 Reviews)
> Get Phone Number & Directions
1011 W Baltimore Pike Ste 7 West Grove, PA 19390
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.83.162
October 07, 2014
Was this doctor's staff friendly?
Not Really
Did this doctor answer all of your questions?
Some were answered
Was this doctor friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this Provider let you know upfront what the approximate cost of the services would be?
No
by Anonymous xxx.xxx.253.137
June 05, 2014
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.170.127
March 20, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Were the waiting room chairs comfortable at this family doctor's office?
Not at all; cheap and plastic
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by ann xxx.xxx.47.71
June 23, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.232.61
June 02, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.12.53
April 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes, extremely spacious
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Bill Kooy xxx.xxx.116.78
March 12, 2013
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this family doctor use current and safe equipment?
Fairly current
by jmj xxx.xxx.126.183
February 27, 2013
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Yes
Were you able to relax during your appointment?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.99.13
February 26, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
February 29, 2012
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Map and Directions
1011 W Baltimore Pike Ste 7, West Grove, PA 19390