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Steven Gelfand, MD

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Neurologists

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Steven Gelfand, MD
Neuropsychiatric Associates
(26 Reviews)
> Get Phone Number & Directions
850 Hospital Rd Ste 2200 Indiana, PA 15701
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
I'm very frustrated with this office, unfortunately I am at their mercy right now since they have me on medication that can cause life threatening side effects and withdrawal symptoms. The upfront desk staff act annoyed when I call about getting my scripts refilled. They don't get back to the pharmacy's requests for refills. All of the staff needs to be informed of the danger of skipping doses of some of the meds. The on call weekend answering service says you can only discuss emergency situations with the doctor on call & medication is not an emergency. Let me just say that some of their patients very well could become an emergency if they don't refill their medicine. One of the receptionists told me to order the medicine 7 days ahead since my particular PA is only there a few days a week. The problem with that is that my insurance company will not fill any of my scripts if they are refilled before they are due!! Very frustrating !!
by no one important, apparently. xxx.xxx.29.205
February 15, 2016
Was this doctor's staff friendly?
Not Really
Was this doctor friendly?
Not at all
Did this doctor answer all of your questions?
No, I left confused and frustrated
Would you recommend this doctor to others?
Absolutely Not
Did the environment feel well thought out with a holistic approach in mind?
I believe they tried to provide a holistic experience but they missed it in several areas.
by Anonymous xxx.xxx.37.154
October 24, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.90.164
September 22, 2014
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this doctor's staff friendly?
Not Really
Does this doctor use current and safe equipment?
Fairly current
Was this doctor friendly?
Not Really
Was this provider's staff friendly?
Not Really
by nire` xxx.xxx.81.104
May 15, 2014
Does the provider's staff treat you well?
Yes
Was this neurologist friendly?
Very! The most welcoming office I've visited!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Kevin xxx.xxx.13.22
February 19, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Would you recommend this provider to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.50.184
October 18, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office easy to locate?
Fairly Easy
Was this neurologist friendly?
Very! The most welcoming office I've visited!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.124.232
August 22, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous xxx.xxx.92.100
August 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.9.194
May 16, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this neurologist answer all of your questions?
Yes
by Anonymous xxx.xxx.43.228
April 02, 2013
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Map and Directions
850 Hospital Rd Ste 2200, Indiana, PA 15701