Russell Macaluso, MD

Russell Macaluso, MD
Cumberland Ear Nose and Throat 850 Walnut Bottom Road Suite 304 Carlisle, PA 17013
Add a Review

Consumer Feedback

(34 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by me xxx.xxx.50.230
November 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by bk xxx.xxx.3.140
September 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.89.61
July 09, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 13, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 31, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
September 21, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
September 15, 2011
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 09, 2011
Everyone in my community knows that they are the absolute best in the field. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was confident that they were using the latest treatment methods. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by amy
August 30, 2011
Add a Review