Russell Macaluso, MD

Russell Macaluso, MD
Cumberland Ear Nose and Throat 850 Walnut Bottom Road Suite 304 Carlisle, PA 17013
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Consumer Feedback

(34 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
August 16, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
July 11, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
July 09, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
June 28, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 13, 2011
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 03, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Randy
June 01, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Yes
by Anonymous
May 26, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
May 12, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I was happy with the chairs they had in their waiting area. They were so comfortable that I didn't mind waiting. I felt very safe in their care. I definitely trust them.
by astrite
April 25, 2011
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