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Pamela Santone, DO

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Pamela Santone, DO
Methodist Family Health Center - South Grand Prairie
(26 Reviews)
> Get Phone Number & Directions
4560 Lake Ridge Parkway Suite 200 Grand Prairie, TX 75052
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 22, 2011
Their staff is very friendly and professional. I am going to refer everyone I know here. I absolutely love this place. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They are so thoughtful and amazingly sweet, I just love this place.
by Melinda
November 14, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 09, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 30, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
August 15, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
August 11, 2011
Was this family doctor friendly?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office too cold?
No, it was fine
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 03, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 18, 2011
Did you feel safe in this provider's care?
Yes
Did they follow up with you after your appointment?
Yes.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
June 29, 2011
They gave about the same level of care as others I have been to for the same problem. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Getting an appointment at this office wasn't too difficult.
by ALIAS
June 07, 2011
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Map and Directions
4560 Lake Ridge Parkway Suite 200, Grand Prairie, TX 75052