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Pamela Santone, DO

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Pamela Santone, DO
Methodist Family Health Center - South Grand Prairie
(26 Reviews)
> Get Phone Number & Directions
4560 Lake Ridge Parkway Suite 200 Grand Prairie, TX 75052
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have been a patient of Pamela Santone for over 5 years. Very professional and listens to my concerns. She is a Genuine caring doctor. Very rare quality and almost impossible to find these days! I don't feel like just another number to get in and out the door. She has addressed my health issues and treated them very effectively. Thank you so much for the excellent care you have given me!
by Donna Reed xxx.xxx.249.42
September 30, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by brian dalton xxx.xxx.61.199
January 09, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.42.210
May 07, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.134.23
April 29, 2013
Santone is a little dry and to-the-point for some people's taste, but I'd rather have an honest, efficient physician as opposed to a "friend". The wait can be rather long (45+ minutes), but that is because she takes the extra time with patients as needed. The front staff is incredibly nice and goes out of their way to help. The nurses are pleasant. Overall a great experience each time and highly recommended.
by pt153 xxx.xxx.64.55
January 10, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.59.4
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.153.241
July 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Gina Vavro xxx.xxx.85.52
April 11, 2012
Does this provider give unbiased advice?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 05, 2011
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this family doctor to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
November 28, 2011
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Map and Directions
4560 Lake Ridge Parkway Suite 200, Grand Prairie, TX 75052