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Pamela Santone, DO

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Pamela Santone, DO
Methodist Family Health Center - South Grand Prairie
(26 Reviews)
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4560 Lake Ridge Parkway Suite 200 Grand Prairie, TX 75052
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you refer this provider to a family or friend?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 02, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The chairs in their waiting room were definitely above average. I was comfortable. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I was confident that they were using the latest treatment methods.
by Buffy
April 12, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's staff friendly?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 09, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
March 16, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
March 08, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
March 01, 2011
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Map and Directions
4560 Lake Ridge Parkway Suite 200, Grand Prairie, TX 75052