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Sara Apsley Ambriz, DO

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Sara Apsley Ambriz, DO
De Zavala Family Practice
(60 Reviews)
> Get Phone Number & Directions
4435 De Zavala Rd San Antonio, TX 78249
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Consumer Feedback

(60 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The office staff is incompetent. I cannot reach the Doctor due to the staff. My refills take forever to be processed due to the staff. Doctor needs to get a NEW staff to match her compentency and professionalism.
by The Wife of Patient xxx.xxx.182.20
September 26, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely
by anonymous xxx.xxx.22.111
July 08, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.98.124
June 03, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider's staff friendly?
Not Really
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.13.175
November 07, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.2.49
October 23, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.200.144
July 09, 2013
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
Some were answered
Did this provider rush your appointment?
No
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
by Anonymous xxx.xxx.90.3
June 26, 2013
Wait time was ridiculous. 90 minutes, for a first AM appt. When Dr. Apsley did come to room, she was interrupted twice by her staff. I don't believe I got the attention I deserved. Referral I requested was not done. I called 6 business days later to check on it and it was still pending. I'm not sure if I'll return to the practice.
I was not impressed with her staff. My suggestion to Dr. Apsley is, screen potential staff better so they will represent her in a positive way.
by Anonymous xxx.xxx.136.26
June 04, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.43.145
May 29, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.61.173
May 23, 2013
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Map and Directions
4435 De Zavala Rd, San Antonio, TX 78249