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Clay Gruesbeck

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Clay Gruesbeck
Gruesbeck Medical Clinic
(49 Reviews)
> Get Phone Number & Directions
5245 Walzem Rd San Antonio, TX 78218
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Consumer Feedback

(49 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this family doctor use current and safe equipment?
Fairly current
Did this provider have reasonable prices?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous
January 30, 2012
Was this provider's staff friendly?
Not Really
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
January 18, 2012
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
December 28, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
December 26, 2011
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was the waiting area spacious?
No, but I can always find a seat
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous
December 19, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous
December 09, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this family doctor use current and safe equipment?
Not at all; the equipment is dangerous!
by Anonymous
December 05, 2011
My main concern is that it seems that appointments don't really matter, unless you get there first. they handle a lot of walk in patients. the two times that i have been to this clinic, i scheduled an appointment and both times, my appointment was delayed at least an hour, with no explanation or anything. that tells me that this is common practice because if the provider was running behind, i'm sure that the staff, that sits behind the counter and does nothing, would have called my name and simply explained that the provider was running a little behind. changing this as my PCM.
by concerned patient
December 05, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They gave about the same level of care as others I have been to for the same problem. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.

the only thing i dont like is the staff. ive gone there for years and years and they always seem to be very rude and dont pay attention to their clients.
by josue martin
November 30, 2011
Does this provider remember you by name?
Sometimes, but not always
Would you recommend this family doctor to others?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
November 21, 2011
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Map and Directions
5245 Walzem Rd, San Antonio, TX 78218