Clay Gruesbeck

Clay Gruesbeck
Gruesbeck Medical Clinic 5245 Walzem Rd San Antonio, TX 78218
Add a Review

Consumer Feedback

(49 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
November 14, 2011
The wait was absolutely ridiculous. It messed up my entire day. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone.
by Superman
November 01, 2011
They barely acknowledged me and rushed me in and out of the office. They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. When I first opened the door to their office, I noticed a faint but distinctly foul odor. It wasn't unbearable, but it definitely wasn't enjoyable. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating.
by smy
October 03, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I was confident that they were using the latest treatment methods.
by R K Bowers Smith
September 15, 2011
Does this provider have helpful information available online?
Yes, but very little
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
by Anonymous
September 09, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous
August 07, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by cheryl
August 04, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
August 02, 2011
Don't be fooled by their new offices. I was there for almost 2 hours before they refused to see me! this DR.. is my primary care Dr and would not see me only becuase i was in a car accident. they could have said this to me when i specifically asked to be seen due to my car accident. Nurses and receptionists very rude
by rufused patient
June 21, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider listen to your input and concerns?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 20, 2011
Add a Review