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Clay Gruesbeck

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Clay Gruesbeck
Gruesbeck Medical Clinic
(49 Reviews)
> Get Phone Number & Directions
5245 Walzem Rd San Antonio, TX 78218
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Consumer Feedback

(49 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 10, 2011
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 31, 2011
They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. It is impossible to get an appointment at their office. They are always booked and have a long waiting list. The staff is very rude and the admin who is chines is as well. they have no ethics and need to re trained on customer service.
by annnymous
April 30, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 14, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider prominently display their diplomas or business license?
No, I never saw one
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too cold?
Yes, I was freezing
by Anonymous
April 11, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Would you refer this provider to a family or friend?
No, I wasn't impressed
Were the waiting room chairs comfortable at this family doctor's office?
Not really
by Anonymous
April 08, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
March 14, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by Rhiannon
March 09, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
March 04, 2011
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Map and Directions
5245 Walzem Rd, San Antonio, TX 78218