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Michael Ramsey, MD

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Michael Ramsey, MD
West Texas Spine and Orthopedics
(7 Reviews)
> Get Phone Number & Directions
6010 E Hwy 191, Suite 125 Odessa, TX 79762
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I have been in contact with West Texas Orthopedics for about three years,
Three years ago I traveled from Indonesia to have endoscopic surgery on a herniated disk in my lower back. When I arrived in Texas I was completely exhausted from a 28 hour flight and being 73 my blood pressure rose to a dangerous level and I was taken a hospital in Big Spring Texas. The doctor there told me I should postpone any surgery until I had my blood pressure under control. I called Dr. Ramsey office and told them what the other Dr. told me and they said it was alright to wait. I came back to Indonesia got my blood pressure under control and e-mailed back to Dr. Ramsey's office to make a new appointment and got no reply. So I keep doing this for every month for three years now and addressed all my e-mails to Lisa one of Dr Ramsey's nurses and not once did they reply. I also tried to call them but just get answering machine, I don't even know if Dr.Ramsey knows what is going on but this is not the way a professional showed treat another human.
by Gene Garrett xxx.xxx.234.228
July 02, 2016
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.234.184
October 24, 2012
Would you refer this provider to a family or friend?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider prominently display their diplomas or business license?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Nelson xxx.xxx.47.36
October 10, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.100.244
April 24, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider answer all of your questions?
Yes
by Anonymous
August 29, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 30, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the waiting room chairs comfortable at this provider's office?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
March 08, 2011
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Map and Directions
6010 E Hwy 191, Suite 125, Odessa, TX 79762