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Ricky Jackson, MD

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Ricky Jackson, MD
Ashbrook Medical Clinic
(22 Reviews)
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5512 NE 107th Ave Vancouver, WA 98662
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.204.117
April 18, 2014
I absolutely would not go to this office or see Dr. Jackson. He's more concerned with making money and selling his CDs than he is seeing patients. His CD's sit on the desk as you check out, oh, and the constant infomercials that play in EVERY exam room and the ads he has posted in the same rooms, for all the cosmetic surgeries and various other "services" he provides.
I've been in his office and seen him literally turn and walk in another direction to avoid contact with a patient. He is in and out as quick as he can when he actually DOES see patients, making no time to actually talk to the people he's seeing. His office staff is rude and unhelpfull to the point of treating people like a nuisance. If you have an emergency over the weekend, don't expect a response from his office on Monday. They will tell you that they "get hundreds of emails over the weekend and will respond to them in the order in which they're received". Which means, if you are calling to get them to respond to an urgent matter and TELL them they have a fax sitting there that just needs the Dr.'s signature, you won't get it. Oh and by the way, he only signs those at night before he's leaving for the day. So don't expect to be able to get further help if you need it.
If you have an appointment, don't expect them to be punctual. Cause they aren't. Ever. I've sat there for over an hour without any kind of explaination (again, awesome office staff). I've also been stuck sitting in their exam room for over an hour without an explaination and without anyone coming in to communicate what was going on or how long we should expect to sit there.
I would avoid him and this practice, unless, you're after an awful medical experience... or you want his CD.
by JB xxx.xxx.10.71
February 10, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.233.1
December 03, 2013
Was this family doctor's staff friendly?
Yes, they went above and beyond
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.247.206
October 21, 2013
I am a recent grad of Concorde, a medical assisting school, and ended up doing my extern at Ashbrook.
by Anonymous xxx.xxx.135.34
April 12, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.117.113
March 16, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.32.208
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.79.102
April 02, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 01, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this family doctor friendly?
Yes
by Anonymous
December 22, 2011
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Map and Directions
5512 NE 107th Ave, Vancouver, WA 98662